Terms & Conditions

Changes to Terms and Conditions

We may update or alter these terms and conditions at any time without prior notice. Continued use of season-soul.com after such modifications constitutes your acceptance of the revised terms. We advise you to periodically review these terms whenever you visit our site..

Limitation of Liability

Season & Soul assumes no responsibility and will not be liable for any damages to or viruses that may affect your computer, telecommunications equipment, or other property arising from your access to, use of, or browsing of this website, or from downloading any materials from it. NEITHER SEASON & SOUL NOR ITS OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUCCESSORS, ASSIGNS, RETAIL PARTNERS, NOR ANY PARTY INVOLVED IN THE CREATION, PRODUCTION, OR TRANSMISSION OF THIS WEBSITE WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF THE USE, INABILITY TO USE, OR RESULTS OF USE OF THIS WEBSITE, ANY LINKED SITES, OR ANY MATERIALS, INFORMATION, OR SERVICES CONTAINED ON SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW; PLEASE REFER TO LOCAL LAWS FOR SUCH PROHIBITIONS.

IF YOU ENCOUNTER ANY ISSUES WITH THIS WEBSITE OR ITS CONTENT, YOUR SOLE REMEDY IS TO STOP USING THE SITE. FOR PROBLEMS WITH PRODUCTS OR SERVICES PURCHASED THROUGH THIS WEBSITE, YOUR REMEDY IS TO ADDRESS THESE WITH THE MANUFACTURER OR SUPPLIER IN ACCORDANCE WITH THEIR WARRANTY OR TO SEEK A RETURN AND REFUND AS PER OUR RETURNS AND REFUNDS POLICY. PLEASE NOTE THAT THIS SITE MAY CONTAIN INACCURACIES OR ERRORS, AND WE DO NOT WARRANT THAT CONTENT WILL BE ERROR-FREE OR UNINTERRUPTED

Copyright and Trademark

All materials on this website, including text, images, illustrations, software, audio and video clips, and animations, are protected by the copyright and trademark rights of Season & Soul. You may not copy, reproduce, modify, distribute, or transmit any part of this material without our prior written consent. All rights are reserved

Products, Content, and Specifications

All features, content, specifications, products, and prices of products and services described or depicted on season-soul.com are subject to change at any time without notice. We make all reasonable efforts to accurately display the attributes of our jewelry, including the applicable colors and finishes; however, the actual color you see will depend on your computer system, and we cannot guarantee that your device will accurately display such colors.

Shipping Limitations

We offer free worldwide shipping on all orders via trusted couriers including DHL, FedEx, and UPS. Estimated delivery times are 5–10 days for the United States and 14–28 days for international destinations. When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this website. Risk of loss and title for items purchased from this website pass to you upon delivery of the items to the carrier.

Your Account

If you create an account on season-soul.com, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

Exchange and Refund Policy (Online Shop)

We accept returns within 30 days of purchase. Please note that duties and taxes are non-refundable. To initiate a return, customers must capture a clear video of the jewelry’s current condition and email the request to returns@season-soul.com. For full instructions and conditions, please refer to our dedicated Returns + Exchanges page.